Customer Ratings & Reviews

Love it for TV , never had any issues though but great peace of mind

This is a great service to have with your cellphone.

It is worth the extra price for the extra warrantee. Highly recommended.

This insurance is extremely important. After replacing another TV brand twice, I was able to replace my TV at no cost with a more reliable brand and of course, purchased insurance again as a precaution.

The service was great, helpful and very informative.

It seems like whenever I finally need to use GeekSquad for something important.. they are unable to assist. A little frustrating, I don't pay for extra protection because doesn't seem worth it to me

Always get the Geek Squad to back any purchase! I’m a firm believer of extending the warranties from any and all purchases! A small cost to add it now could save you a lot of money down the road!!

Very professional and very attentive in and out very quickly

My original purchase was on a ROKU tv, which i opted out of protection About 6 weeks later my BRAND NEW tv screen went all scrambled. i panicked being out of the 30 day return window. However when i called the store the gentleman gave me no hassle and allowed me to return TV. While there he talked me and my boyfriend in to buying a better bigger tv. he informed us of all the benifits that come along with the protection plan so we purchased that as well. so far have not had to use on the new TV but nice having peice of mind if anything goes wrong

This a great product. I have had it for years now and cannot complain at all. Highly recommended.

Geek Squad is very much worth getting. They are fantastic and always ready to help pretty quickly. Definitely recommend.

They met me outside under special circumstances, I had just been released from the hospital. They loaded it into my car as well.

My last TV died in about 4 years, I am relieved to have the protection plan. The Geek squad was very helpful in trying fix the TV.

Great service! No matter that the problem was they could always answer any questions I had

Best Buy & geek squad always resolve any & all problems. Have never had any issue getting help with any situation I’ve had. Buy all my electronics here and will continue to do so.

I have not used the Geek Squad yet, however, it gives me a peace of mind to know I have hands on assistance troubleshooting and/or options for repair if needed. My sister has had a good experience with the Geek Squad which helped me make the decision to purchase the protection plan.

I bought this service plan to protect my new OLED TV. I don't expect to use it but if the TV shoulde break withhin 5 years Best buy will repair or replace it. It is my understanding that because the TV was mounted by Geek Squad, that service under this plan will include mounting.

If you buy a television or anything over 200 bucks I would definitely recommend getting a protection plan because without it. It's like throwing your money out the window, there are so many different manufacturers making products now you just don't know if your product will be any good or last. So I definitely recommend getting a protection plan.

I think it's important to get the protection plan. The first time I used it was for my dyson cordless vacuum. I got a completely new one because it could not be fixed in the store. But of course for the new one you would have to purchase a new protection plan. I've also purchased it for a TV but since it was my son who threw something at the TV (accidentally) and the screen looked chatterd it definitely was not covered. All I could get back was the protection plan money because it was still under the year I purchased it on.

Excellent TV. This was actually an Open Box. I got an excellent deal on it from bestbuy. Didn't come with the Remote, I called LG and they shipped me one at ni extra cost