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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1211 Showing 24,201-24,220 of 30,920 reviews
  • Rated 4 out of 5 stars

    Cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it but looks it should eliminate worry for the expected life of the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only reason I buy from bestbuy, great insurance and better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate being able to access this resource. They're helpful and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way would I purchase a major appliance or TV without getting the protection plan. You have a choice between the number of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think protection and warranties are very important...things happen!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty product, bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up the television and did not coordinate the remote. Also they did not check the picture as the tv was defective. When I called for service, they told me it would be nearly 2 weeks. When service came out, they said it should have been replaced not serviced as it is a new television. I scheduled a replacement and no one showed up. I called and was told someone would contact me and no one did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any other insurance, glad I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your large purchase so always be a number one priority. It's so worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought it with two years of insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it with two years of insurance, I hope you won't have any problems if you need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I bought a product at Best Buy I add the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I have protection gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so nice i like it and i can get another one later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. TV is huge. Its shows good and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protecction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protecction response very quickly they're amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected the devices to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    courteous and knowledgeable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response to my request, communication was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - I haven't had to use it so it must be working..... Keeping fingers crossed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used yet but I’m hoping that I get a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad warranty hopefully we dont need it but maybe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv, very busy home screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All features work great, but the home screen should give an option to simplify... it's too many shows being advertised, too many movie and show options all at once. Customers should have a choice to opt out or change the format.

    I would recommend this to a friend