Customer Ratings & Reviews

Gave a 3 necause I just bought it. Hope I dont need it on a samsung product. Better safe then sorry when a tv is that much. Some people pay insurance on their phone monthly for more money.

I brought the 2 year plan for my 55" Tashiba smart TV on 5-16 -2021 in store at Best Buy. Add the 2 year plan also, and ask "what do the 2 year plan cover" and the reply was "all damages" from the sales representatives. I had a accident fall trying to mount the Tv to tbe wall and damaged the scree. Call Best Buy and they told me the protection plan doesn't apply. Cancer the 2 year plan.

I purchased the warranty because they said it will cover anything. On my 70" vizio a bug managed ti crawl under the screen to the center of the tv so now there is a perminit black dot . if they are willing to fix this issue i will come back a re review the warranty!

have not had to use this warranty so that is good,

Haven't had to use this yet but I feel it is good to have

Very good warranty from Geek squad and fast services.

Would I get the plan again next time, I am not sure. While it is great to have that insurance, we have gone over a year without an issue and wonder if we spent the money for nothing. It is not a knock on the plan itself, as we just got a great product

Gotta have it just incase something happens. Great option

Tip kept falling off less than a year old. Really disappointing as I have been buying apple products forever

When we originally bought this plan the guy told us it covered everything in the house. Not true. Be careful.

Can't be too careful. Hope I don't have to use this lol

I recommend this for most purchases. It’s worth the money on a big purchase. Just know that it does NOT cover physical damage. I learned that the hard way. No matter how it happens it’s not covered at all.

Can always count on geek squad to support your products.

Perfect for me in my work room. Watch this all the time.

Has been helpful in dealing with this new computer

The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

Good warranty program. Friendly customer service support.

Good to have stuff does brake And easy to work with

Love the tv but the remote is for a four year old.

My equipment works fin and still haven't used them