Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30928 reviews
(30,928 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mas o menos pq dieron un mal servicio definitivo nk orientan bien
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Better Safe Than Sorry Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For me, this is a 'Better Safe Than Sorry Plan'. Thankfully, I have not needed to use it yet, but better to have it.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
We shall see
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll edit this in 5 years and let you guys know lol
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
RECEIVED BROKEN ROTATING RING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received BROKEN ROTATING RING and had an online Chat with Marvin H. of your Geek Squad. Marvin told me that he escalated the problem of the BROKEN ROTATING RING which was shown to me by the Installer. Marvin said that I would be contacted by Best Buy but it's been over a week and I haven't heard from anyone. RECEIVED
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set up my DVD. I Neve needed the geek squad but I had it if I needed it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
I installed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it for a while but know much about it one .
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy something with warr then it suppose to be covered
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
bad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had a crack on the screen. had the warrenty and was told not covered because it was an accident The cat knocked it off the tv table and thats how it cracked the screen
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t know the value of this unless we have to use it down the road
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Nice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the TV picture quality is nice for the size (75 inch), however it gets pretty warm very quick
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed it but good to know that it's there just in case.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
The Geek Squad will take care of me and my product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use my Geek Squad warranty so far.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
5 year geek squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this, can’t write a review as gave not still tried it yet.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
too short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.haven't need them yet. It's only been 2 weeks. try me in a year
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had to use this protection plan but it’s a nice piece of mind
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Lies and Not Worth The Money, Do Not Pay For
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in store sales represent assured us this covered any warranty issues or damage. Fully covered in case "you drop it in the parking lot". Within 6 months of the original purchase the TV was unfortunately damaged and not only will Best Buy not help, their team says so such plan has ever existed. This is a waste of money and a deception. Do not buy.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 3 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok but could hav been better but u pay 4 what u get.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lack of knowledge to repair, told me to send it to manufacturer, i could have done that without the geek squad, was not happy with their handling of the problem
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Warranty Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no clue how good this coverage is until I end up using it.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Only usefull for defective products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My cat knocked off my tv and when i went to claim the protection plan they told me impact damage wasnt covered what is the point in a protection plan if its only good if the tv messes up i bought the protection plan for damage to the tv like a kid accidentally running into the stand or ect. not for bestbuy to possibly send me a bad product then it become useless
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friend


