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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30928 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1428 Showing 28,541-28,560 of 30,927 reviews
  • Rated 3 out of 5 stars

    Accidental coverage??!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t cover accidents damage, the only reason I bought it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to utilize it yet but I have a 4 year old at home so I can't take any chances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    worth it for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i utilized this never, but it was absolutely worth it, i think.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1111 best buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the TV. Hated the fact that my warranty was a stupid buy. I spent 140 on the TV, 20 on the warranty. My son broke the TV, i paid 35 to send it away and get it fixed. They tell me it's set for an exchange. I get a gift card for 95 dollars. Got told the hisense tv is out of stock.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this cost too much for the amount of services offered.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually dont purchase this but since it is a large purchase, I wanted the peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had the need for it so can’t really judge them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t rate it yet...didn’t use the service..............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Nice, big clear screen. Fairly easy to use for first time smart tv buyer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service was slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s took a month before the TV was replace. It took one week to come check it out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scam alert!!This has to be the worthless service, product thing whatever is is I’ve ever seen in my life, if people could only see how many bad reviews this have, they’ll never be cheated this way..scam

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't use it yet but good to know it's there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. But I know when it is needed I will get great support!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service was suitable at the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was informational only, obtained while in store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have a had a problem to happy used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use you guys yet but I'm sure you the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the protection plan yet. My fingers are crossed hoping I don't need to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure about this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it and I hope i don't, got it just in case

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far haven't had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan as preventive insurance but haven't had to use it in 2 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Go geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the squad service. It’s quality tech.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Goodsofar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't give 5 stars because we haven't had to use it. Glad we bought & at a fair price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have ever had an issue, they have handled it.

    I would recommend this to a friend