Customer Ratings & Reviews

They do not cover what you think they will. Also God forbid you need to get a refund for a service plan its like pulling teeth. So If you buy a 3,000 TV dont waist you money on the service plan they won't cover it.

I purchased geek squad protection for a TV that was defaulted. I only had the TV for 3 months, They exchanged the TV but would not transfer or refund any amount for the protection. I have to pay another $80 for a protection that was Best Buy problem not mine.

Haven't had to use. Not sure if would purchase again

unsure I've never had a tv from them reach past a year

its always good to buy this . Its always a safe bet.

We have not needed to use it. Price seemed a bit high.

Hope nothing happens that I need to use this service

BEWARE I purchased a TV 45 DAYS ago. It stopped working. Power cut out. No help from BB as its under manufacturers warranty. BB protection won't kick in until next year.

Giving only three stars as I have not had to use it

it pays for itself if something happens...............

Good but for the money. Worth the extra protection.

Not good. Can't utilize untill after manufacturer's warranty runs out!-- Thus not worth the extra cost!!

I don't know what happened to my new TV! It didn't even last a year and the screen got damaged. Dark spots started to appear! The good thing is that it had a two-year warranty and they replaced it! It's a very good thing to buy a warranty for household appliances.

I bought a 55" TV and I purchased a 2 year EXTENDED WARRANTY with the purchase. The TV literally failed about 10PM on the day the last day of the warranty, 2 years later. I promptly called the next morning and NO, they WOULD NOT HONOR THE WARRANTY. In the past two years, I having bought two iMac's, two monitors, this TV and I have annually renewing subscriptions through BestBuy, I will change where I make purchases and cancel my renewing subscriptions.

The product protection warranty is worth it. period.

Got the protection so I can have peace of mind. thanks Best Buy

The 5 year plan doesn’t cover much unless something goes wrong mechanically with the tv. The sales associate said this would cover accidental damage on a tv but it doesn’t so don’t buy this coverage for a tv. Best Buy doesn’t cover accidental damage for tvs. They did give me my money back luckily for this plan but don’t waste the money on this. It’s just not worth it

Didn't need to use this. It was a waste to purchase

When my tv stopped working I'm glad I had the warranty.

I have not used it...but the price was not bad....