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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 30,745 reviews
  • Rated 5 out of 5 stars

    Geek Squad has you taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it works out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent at best buys recommended that I protect. I'm praying everyday I dld the right thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance for the TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Insignia TV for my daughter's grad gift and added Geek protection. Happy I made the investment and although she hasn't had to use it yet it's the security of replacement and repair that counts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service before and I would not buy a new TV without having this peace of mind! I feel protected and one time had to use it and got a new TV for $0! Highly recommend buying this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote fixes rock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks are always there to solve my problems. They do most remotely and my 3 year old laptop is doing fine with their upss da are every ) months or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with my p series vizio and after 4 years this protection plan took care of giving me a brand new TV... Works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly, easy to use, I count on them to be my service providers and have not had any issues, on the contrary all has gone well, over many years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a Best Buy warranty is always a good deal! With the smart tv's being a "fairly new" technology, I figured I couldn't go wrong with the fantastic Best Buy Geek Squard looking out for me for the next 5 years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Years Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty for my new TV. Used the service on my old TV and they replaced it with a brand new TV. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good to have guarantees for what one is buying in the store and that the products sometimes turn out to be defective and can help them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection 5-Year Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good to have guarantees for what one is buying in the store and that the products sometimes turn out to be defective and can help them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection 2-Year Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good to have guarantees for what one is buying in the store and that the products sometimes turn out to be defective and can help them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't be without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me Geek Squad Protection is a must have. I want to know that if something goes wrong with my products that it will be fixed. I don't know much about computers so this purchase gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv the my life thanks Best Buy forever Samsung 77”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad it GREAT !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been there when I called for support or taken my computer to the Burlington, WA store, and solved my problem(s). Great service Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to work very excelent service not a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team is knowledgeable and deliver fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a great help for me. They provided me with excellent support and service. They are knowledgeable, fast, and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance for my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extra 5 years of protection for a very reasonable price (less than one repair on a damaged TV). I specifically bought the TV from Best Buy because of their local Geek Squad protection. The extended warranty was significantly cheaper than any online site I researched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the extended warranty but I have friends that have and have been very impressed. And it was cheaper than the manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet for this product, not had been good for others.

    I would recommend this to a friend