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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 547 Showing 10,921-10,940 of 30,749 reviews
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad or a Best Buy protection plan and have had problems with other companies "insurance" or "protection plans".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection on my devices. It has paid off multiple times and Best Buy gives me no haste when I need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if need any repairs to new equipment. Always available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5Year Protection Plan Geek Squad 5 stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now days with technology constantly changing these protection plans are nearly a necessity. Most all of my purchases include a protection plan. Unlike 20 years ago the "Geek Squad" know what they are doing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible service. Got the runaround

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I need assurance I make sure it’s from the geek squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers Geek Squad protection. Such a great price and knowing I have extended protection gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Good quality. Worth for your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Quick and easy service and handled it without question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't used this service but really glad I purchased it. Reading over the Geek Protection I made the right decision to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes yes yes yes yes yes yes yes yes yes yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is excellent i would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package to gwt when spending on electronics def recommend when have kids at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its for my protection. Not really much else to add. If it breaks they will fix it etc ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this with every purchase. Anything can happen. On top of that the customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hedge against possible breakdown of your device! Highly recommended!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great for repairing your products as well as setting up your home with ethernet and cabling locations if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love there fast service and really nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS purchase Geek Squad protection. I haven't needed it for this purchase yet but when I did in the past i received excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my TV fixed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Samsung TV. It was having issues with the display and BB got it all fixed. This service definitely gives me peace of mind.

    I would recommend this to a friend