Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30749 reviews
(30,749 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek Squad extended warranty and their services on previous occasions and they always deliver.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has been helpful with each purchase I get from best buy and I will continue to purchase this service
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad helped with my device quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents were very helpful with my device. it’s nice knowing they’re always accessible to be there for me when needed!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Like the insurance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not needed to use this, but glad I have it just in case.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thumbs up to geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a 5 year plan with them and with 4 months left my tv went. They came on time got the parts all in a week great work
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
If you break it they will come
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The safety and protection knowing if it breaks they will fix it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this television installed in a bonus room and the install was seamless.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really glad for our Geek Squad assistance. Although telephone (especially supervisoral) help is lacking.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection for 2 years - absolutely worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and for 2 years. Yes absolutely worth it. Used protection plan on another item previously purchased and no problem with getting a replacement. Always purchase protection plan
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GSP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 5 year GSP plan is a nice plan to gave for any repairs that might be needed.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
From one Geek to another Geek.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speedy and efficient great to work with very knowledgeable.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
What service is supposed to mean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to get help with a tv i both in feb it is now dec and the tv keeps dropping volume then gets really loud i think it's outrageous that you can spend $300 on something that don't last a year and then trying to get hemp fixing it with a geek squad protection plan that you buy for this reason and what it costs you more money to fix it
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Always better safe than sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great response time an customer service... Highly recommend
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fast and done properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent is very knowledgeable and efficient in the job
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did have to come a few times to fix our tv, they were always knowledgeable and courteous! I am so glad we made this purchase!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great To Add More Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 2yr extended warranty 2yrs ago when I bought my 4K Sony Bravia tv. I dropped 1 star because the price was a bit steep. My warranty is getting ready to expire and they just offered me another yr for $54 and I'm debating that now.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 5-Year Standard Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing the 5-Year Standard Protection gives me peace of mind. And hopefully will save me money in the long run if anything goes wrong.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and excellent knowledge able agent.
I would recommend this to a friendRated 5 out of 5 stars
Service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I had the panel was bad and the plan was worth the cost
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always nice to know you have great extra protection ,
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


