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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30896 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 621 Showing 12,401-12,420 of 30,896 reviews
  • Rated 5 out of 5 stars

    We did installing ourself it was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need any help with Geek Squad but maybe next time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All around Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this a 4 because I haven't had to use it. Was told it covered my purchase for 5 years. I hope i never have to use. but I'm glad I have the protection if and when it's needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always get the geek squad support for the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have it than you must like spending alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best John my geek squad agent is always early and provides great suggestions to get maximum service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protection when you are not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some items don't require protections, but when in doubt you will not have a problem getting your item replaced or fixed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always recommend Best Buy's Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend Best Buy's Protection Plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't like insurance on their products I know I do, it's a little bit pricey but I guess in the long run it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed in case of any type of accidents or malfunctions. Definitely recommend buy this insurance for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat this value. The customer service Best Buy provides is great and the help they provide is also class S tier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and effective!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service and engagement .... they really know Macs! I already recommended them to a friend~!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP a must for TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend GSP for TV's at the 5 year mark because most TV's will last for 4-5 years before dimming wear occurs (with everyday use, not occasional use).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage at it's best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service coverage with even better customer service. Now I dont have to worry about my items being covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 5 year plan for our tv what a great piece of mind... we now know if the factory warranty fails we have geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to answer your call, professional, courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. I use them alot and always protect my electronics with the geek squad warranty. Always quick to fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad were good installing my recent tele

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is good though I never used it I did purchase geek squad with my television in October 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Buy changed their protection for the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan thru geek squad , even when there is new coverage. Geek squad will fix it or replace it!! and on large items they will come to you no fee!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service and help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can never have enough of geek service they are just the best

    I would recommend this to a friend