Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30896 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 30,895 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Beat Buy Geek Squad protection is a great way to protect your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Geek Squad about once a year. Having this protection and the service is worth it for anyone with multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this service. Had a claim on my tv and the process was pretty seamless from initial call to service in my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used them but let’s see.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use geek squad before but let’s hope they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unknown

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any reason to use this service so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to use protection plan on a TV. Got a replacement immediately and purchased another replacement plan for that TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a situation when they are needed. This is a great insurance policy that keeps me relaxed knowing its available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are best I have seen anytime got problem they fix it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We canceled this service because we returned the T

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the Geek Squad service on major electronics we purchase at Best Buy. Wouldn't leave home without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I dont have to use this Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use this service but I bought it just in case my daughter has problems with her computer I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure I get this because you never know with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Telephone Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt. Very Professional. Love that there is a 5 year coverage. Love thst everything is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to use when the situation is needed. Had a computer issue and they helped ke

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids set up my tv and am enjoying my love for this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’ve always been helpful....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks have always been helpful. I’ve only had one instance that the initial person was useless, besides that, they are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not ever buy a TV without the extended warranty. It is the best warranty out there, even better than Costco

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy a tv without replacement plan. They are not always made perfectly, do a favor for yourself and get extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always there to answer any questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect Your TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the Protection Plan. But it was in my Best Interest to have this Plan never know what may happen and It’s a Good Plan that Covers some “MAJOR” Problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet, but so glad I got it. TV has been a mess and I’m going to have to use the warranty.

    I would recommend this to a friend