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Customer reviews

Rating 4.7 out of 5 stars with 30898 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 695 Showing 13,881-13,900 of 30,898 reviews
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was quick & easy. Geek Squad is always courteous & thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained how my tv works, programmed my cable box to the mfg remote, programmed my cable box remote to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and connected it to all my devices! I’m so thankful I purchased the 5hr warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad plan is one of the best plans to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great can't go wrong gotta go with geek squad when you make a purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great can't go wrong gotta go with geek squad when you make a purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is dependable and they do a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a little added insurance in case there is problems down the road. I have had problems in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protect plan it’s worth it if any problems occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i havent needed to use this service but ive heard pretty good things about the service already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for 2 years definitely worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extended warranties are a great idea for items that break down and the repairs can be expensive. I get them for TV's, computers, cameras,etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel as I could always rely on the geek squad. Yeah!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit , everything about it was amazing. You should by this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase this with any electronic I buy at best buy. The Geek Squad is good to have on your side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase this protection because they really help with ALL issues. Never had a problem being taken care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great and knowledgeable and super informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, answered all my questions and were not in a big hurry to finish the install to leave. Very helpful and were persistent in doing a great job!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to be spending a lot of money on any technology, geek squad is a must! Definitely worth the $$$$ when you think about having to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage to protect one of my most expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always glad to have coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad to have coverage. It’s better to have it and not need it, then to need it and not have it

    I would recommend this to a friend