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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 30,789 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 5 years if anything happens to my television it will be replaced asap. It was only $30 extra instead of paying for a brand new tv. Sounds like a deal to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much appreciated with the Help, always the best...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yikes! We already had to use this and Insignia customer service. Both were excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced numerous items with this protection plan. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for extended coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is reasonably priced with more than reasonable terms. Service is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff are always knowledgeable and reliable. The install was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of 2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the geek squad protection but it was a good price for the price for a sony tv. will be worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the geek squad protection but it was a good price for the price for a sony tv. will be worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the geek squad protection but it was a good price for the price for a sony tv. will be worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy of an consideration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have them installed my 50” TV on my exterior wall on my patio. Had to drill through stucco & brick. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always get the geek squad. Never know when you need it and avoid the manufacturer hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, on time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought purchasing this was a good idea. I had problems in the past and thought the protection plan was a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this “just in case” for the 86” TV I purchased. Best Buy always has the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great and went well. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience things can always go wrong when it comes to electronics. Purchasing the 2-year Geek Squad protection will given you an ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and good sound. Getting another one for my room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool Support Services, easy to use and the answers resolved in short time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up punctual and professional. They are knowledgeable and helped me solved my TV problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty that cant be beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a extended warranty that stands behind their products this is the one I buy this one with all my best buy purchases it is number one in my book

    I would recommend this to a friend