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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 30,802 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best part of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best part of being a Best Buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best part of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best part of being a Best Buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection is something that I would recommend with any appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return / exchange process was very quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not lucky enough not to use it for now, but I hope that when I need it it will be available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Funny that ive never really had to use this service but always get it when buying something nice. Best Buy makes a good buck off of me this way. I hope that when and if i have to use this service, it doesn't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must, especially with my gaming consoles--It's a MUST for a "just in case"!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan for my tv money value excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure my new MacBook will be covered. Glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my TV. The same model I bought from Costco (returned) had problems, so I bought this just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone call was alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble getting the, to understand mu issue but then it worked out perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is a product that is good to have for peace of mind and continuation of the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy to have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service great prices on electronics! Highly recommended to family and friends! A must have for today’s TVs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Geek Squad Protection Plan gives me peace of mind with my TV purchase. Incase anything should go wrong I can rely on support from Bestbuy. I will keep buying TVs from Bestbuy to have the security of this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for all the little issues and things you may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with geek squad, they have always helped me with support

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rick. Thanks for sharing this with us! We appreciate the kind words. If you need any help or have questions, feel free to reach out!

  • Rated 5 out of 5 stars

    a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When spending a high dollar amount on a TV I definitely would recommend getting the geek squad protection, you better protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me move everything purchased. Havent needed to call about anything broken. Pricing was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the full protection plan for Sony 78 inch large screen 4K model. The technology is pretty new and this provides some security for the large investment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was okay. There's always a long wait time and sometimes what you need can't be fixed.

    No, I would not recommend this to a friend