Customer Ratings & Reviews

Never had a problem with geek squad. They always get it fixed.

I usually get a warranty with every electronic I purchase. I had issues with a television that I had purchased. I called Bestbuy and was told that I had Geeksquad and my warranty was through them. It took a few visits, but they ended up replacing basically the whole tv just about. Less than a year later, it did the same thing and Bestbuy refunded about 90% of the amount I paid for tv to put towards another tv, so I went bigger. I am glad I purchased warranty or I would have just had to purchase new tv.

The agents explained the process so i can install it on my own and connect it to other devices

I recently purchased the Geek Squad Protection Plan for my new TCL TV and am thoroughly satisfied with the coverage it provides. It's a reliable way to protect your investment and offers peace of mind. Highly recommend!

I usually do not add any service protection to products I buy. This time I did. Best Buy offered a 2-Year Standard Geek Squad Protection: for $89.99. This seems very reasonable if anything should go wrong with my television once the manufacturer’s warranty expires.

I have t had to use this product but I have peace of mind knowing that if a lightning strike effected my tv it would be covered .

Very professional and always accurate. Geek squad has never steered me wrong.

Swapped out a bad tv with a new one and delivered promptly!

Better to buy this protection plan to avoid unnecessary bills

So far so good. Always glad to have this service available for large appliance or electronics purchases

We love this freaking TV it is officially the best thing in my house. Dont tell my wife

I thought I has a problem so I called and they came and even though problem was operator error they were very nice about it and made sure I knew how to use it. THANKS GEEK SQUAD!

Hoping this gives protection if we need it for Tv.

Hopefully we never have to use it, but in the past this service was well worth it.

Always get the warranty. It is worth it in the long run if you constant use the tech, Best buy is some of the best in the business at honoring its warranties.

Best Buy's Geek Squad Service is a solid choice for technical support and solutions to your tech needs. With a competent team, a variety of personalized services, and exceptional customer care, Geek Squad stands out as a trusted and valuable option for those seeking qualified technical assistance. If you're looking for reliable and efficient tech solutions, don't hesitate to turn to Best Buy's Geek Squad.

Love having the added security of an extended warranty

Very good service, and often done in a day or so depending on the type of product.

I had a tv that the screen went black shortly after my warranty expired. Thankfully I bought this insurance. When repairs were not possible my tv was replaced with a new one. Best Buy service was great and made the entire process a breeze.

Good service you guys are good to the customers v