Customer Ratings & Reviews

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

Extremely professional and nice. Did the job fast.

This product so beautiful I like This product so beautiful I like This Product so beautiful I like This product so beautiful I like This product so beautiful I like This Product so beautiful I like

Very good, brand very good quality, all very good,

The staff at customer service was very professional while checking out. Staff at the door to welcome customers coming into the store. My device is working very well. The agent was very professional.

Best service. Answers questions in a way you can understand how

Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

It's help to know where i can get my flat screen tv fix in the future

Love geek squad. Always buy their protection services.

I love the Geek Squad and the services they provide. Whether in the store or on the phone they are helpful, patient, knowledgeable, and professional. Great service.

TV was mounted by a friend. Have used Geek Squad in the past.

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

Always helping with hands on tech issues. Great customer service skills as well!

It is always great to have the protection plans on everything with electronics cause it is well worth it in case anything happens . You never know if that would happen .

This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

Have not had to use yet, but have in the pay and had good success with repairing my devices

Geek squad protection is the best. Haven't had to use it since your products are durable and hopefully I won't have to buy I know 8t works as my wife keeps ruining her headphones!!!

Love it’s so good to see the people that love it and appreciate how they are doing things