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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30829 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 30,829 reviews
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have replacement plan just in case. Reasonable price for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase for television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily U haven't needed to utilize Geek Squad for a $1000.00 T.V. purchase but I have friends that utilized this feature on other products and were thoroughly impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to keep your electronics covered with a great warranty. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet warranty service. Techs from geek squad know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend getting a warranty just in case something happens you don’t have to worry

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Must have

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure u get this cause if something goes wrong u can always bring it back and exchange it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good protection Plan for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have the insurance in case something happens in a five year is really good for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems excellent to me, it was free for the purchase of the TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Fast and very friendly people I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance, specifically if you have l kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad provides excellent warranty coverage for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are there if we need them haven't needed to used them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Questions & always have aa answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service has always been good. I've been a BestBuy customer for a while. Never had problems returning things. Always good quality & quick service. Keep uo the good work.

    I would recommend this to a friend