Customer Ratings & Reviews

this might be good if something goes wrong...hope we don't need it. This was purchased because I made a mistake elsewhere and didn't purchase a plan. Then when needed didn't have it.

Buy the warranty to be assured of 5 years of worry free use. If you don't, you just might regret it. Reliability on everything is hit and miss these days

The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.

They are super friendly an knowledgeable an let you know how to go about setting up your electronic you get

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

I got best return service at in store customer desk, it was truly professional.

I have had nothing but great experiences with Best Buy when it comes to the geek squad protection plans. I have purchased them for all my electronics and If a problem has ever arose it was taken care of quickly... just how it should be!

It’s always a good idea to elect the Geek Squad Protection coverage because you never know when you just might have to use it.

I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

I feel secure each time i purchase this. The value in having this service is the best security possible.

I say it's it's a must have because you never know when your item wants to act up it can be the first week of the last day on your 5 year plan best buy will always fix it or just replace it then you get another 5 year plan on your new item again

Useful warranty. Bestbuy has always been great about fixing or replacing items under warranty if you aren’t buying them already be sure to start adding them.

I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

Geek squad insurance is the best thing to purchase when i purchase electronics from Bestbuy!!! Geek squad is the best!!!

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

Professional and efficient, Friendly and knowledgeable staff

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

Product seems to be a pretty good value. I would appreciate a better way to document my purchase. It is sometimes difficult to retain the email with the details of the warranty. A printed off or electronic certificate would be easier to locate if needed.