Customer Ratings & Reviews
- SKU:
- 6914788
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I had purchased this with my 1st tv, I wouldn't have had to fight with the manufacturer for a refund when my TCL went out after 3 months. Haven't had to use this one yet, and hopefully I won't. That's why the 3 star rating
I would recommend this to a friendMaybe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite sure I am convinced these are worth the cost. In 2 cases over the last 15 years have I ever used one and it wasn't really worth it. The product was outdated and I simply chose to upgrade to the newer version.
I would recommend this to a friend?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite sure I am convinced these are worth the cost. In 2 cases over the last 15 years have I ever used one and it wasn't really worth it. The product was outdated and I simply chose to upgrade to the newer version.
I would recommend this to a friend5 yr service plan for tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charge shows on my sales slip but no paperwork showing what is covered and other info. I thought it might arrive later in the mail - no such luck. What did I buy?????
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have if your tv goes out at four years like one of our old one did...but if you somehow damage your tv getting it back to the store after it goes out then it voids your warranty. This warranty does NOT cover damage. Be careful.
I would recommend this to a frienddoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it yet so I cannot tell for sure how this will work out, if you know what I mean. But if the tv breaks down than I will be using it.
I would recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average not yet used but not sure would be helpful
I would recommend this to a friendHandicapped brother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the tv. My brother wasnt happy with the c350 series tv. He wants the m550 series with the built in hands free alexa.
I would recommend this to a friendYep get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You're better safe than sorry might as well have it if something goes wrong
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking this time to write your review! It’s a big world out there, and it’s great that you trust Geek Squad with protecting all of your devices. Geek Squad Protection Plans do cover things such as normal wear and tear, defects in materials or workmanship and failures due to dust, internal heat and humidity, as well as power surge failure. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you ever need us, we'll be here to help!
Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jury is still out on this service. I was told it would add 2 years to the mfg warranty, but not sure about that.
I would recommend this to a friendProtection? I don’t know?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price is high, but for 2 years I guess it’s good. I cannot take a picture of a warranty.
No, I would not recommend this to a friendTold wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this plan because the sales person told me it co era accidental dams he, I figured why not because I was buying a new tv and with kids to be on the safe side well let’s say I’m paying for a tv and the accidental coverage that won’t fix it....
No, I would not recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always nice to have extra protection for your electronic devices so I purchased this extended warranty from Best Buy haven’t had to use it yet hopefully they will back up their products if something goes wrong.
I would recommend this to a friend
Nice
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Nice Nice nice nice nice nice nice nice nice nice Nice Nice nice nice nice nice nice nice nice nice
I would recommend this to a friendPositive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended for fragile purchaces. Especially if it's expensive. The idea is that you're not expecting the product to break, you're putting down a bit extra so that if it does, you don't spend a lot more to replace it.
I would recommend this to a friendGeek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with my tv purchase and tv warranty
No, I would not recommend this to a friendGeek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t use this yet but I thought this was for putting up the tv and rep from Geek said no it’s for if something happens to the tv GOD forbid.
I would recommend this to a friendUsed this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to use our protection plan to get our less than 6 month old TV fixed. It couldn't be fixed so we had to get a replacement and of course, they didn't have that TV anymore so we had to pay the difference and get a different TV.
I would recommend this to a friendCan I give 0 stars?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was mislead. The rep who sold me this told me the protection covered accidental damage. Since I have 3 kids, this seemed like an easy choice.Unfortunately, I found out today that isn't the case. One of my kids lightly hit my screen. It cracked. Best Buy customer service and Geek Squad were of no help. The so called "protection plan" covers pretty much what the 1 year warranty cover covers. And then when you ask for a refund on the extended "protection" they give you a pro-rated refund because even though your tv is covered under the manufacturer warrent for a year , your " extended protection" begins the day you bought the tv. We spent a lot of money at best buy. I guess to them, we are just a drop in the bucket though. Nobody could make this right.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than it glitching sometimes it was worth it. Although it stopped working after two years.!
No, I would not recommend this to a friend