Customer Ratings & Reviews

Had this service and really came through when our tv sound went out.

I always purchase the extended warranty on my technology purchases. We have six tvs we have purchased for our church. All of them have the bestbuy extended geek squad protection. I like the security that they covered if anything goes wrong.

I had a Samsung 32” tv that died after 2 years. Such a disappointment. So I bought a 32” Toshiba smart tv and purchased the 5 year warranty at a reasonable price.

Overall a great deal. if it breaks within the time they will fix it. so glad i got this it has saved me so much trouble

Arrived on site at the appointment time very professional and pleasant to work with

This was a really good buy for my grandkids. It was the perfect item for their convenience. I have purchased others and recommended this it to others.

Great sales associate was a terrific help with great advice and assistance. He was such a big help and did a fabulous job of up-selling the products I was just checking stuff out.

buying geek squad protection is like buying peace. You know they will be there if something arises.

A must get when you buy a large TV 75 if it goes south then your covered

Only used them once but I had a good experience with them. Since then I always add them to big electronic purchases!

Used several times and it’s always easy! Friendly and knowledgeable staff. Thanks geek squad

I used my warranty to get this tv. Well worth it. It did totally cover the entire cost but it did help. If your thinking about it then there’s your answer.

My television came out of control and they resolved it quickly

My son likes it. He wants a different one but I believe he is liking this 1 now.

It is really nice to have this service, I can take my product back if needed, which gives me a lot of piece of mind. And after 5 years, most products need some kind of service!

The Geek Squad has been there for every and any problem I have had with any purchase from Best Buy. It is easy to make an appointment with them and they always meet the scheduled time.

It is very important to get these plans. Anything can happen to your products.

Professional service. I had no luck in repairing my laptop but they handled it professionally. My unit was bought in Canada and I did manage to get it repair at BB in Canada.

I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol

I've had the Geek Squad protection ever since I bought my last PC and keep renewing it when due. I don't use it very often but it has really paid off to have it when I did need it. They always have the answer!