Customer Ratings & Reviews

Fantastic tv, picture quality is amazing. Very easy setup

The agents did a fine job of installing the TV and the wall mount.

Haven’t needed to use this and hopefully won’t. But I wished I had it on my last television that went out after a year and a half. Could have saved hundreds of dollars.

We are so glad we bought this for out TV Called and they came out ordered the part came back installed. Still had a problem We were able to purchase another tv and put the cost of the old unit toward it. Great job Best Buy

I love Geek Squad! Always a fantastic deal for the cost. They are always so nice and helpful. A must buy for me when I purchase new equipment.

I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

Best coverage money can buy!!!! They will not hesitate to completely take care of your issue.

I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.

My 55 ingima TV is awesome, clear with perfect sound!!!

User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

Haven’t used it at the moment but happy with the offer

I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

Heavier than larger tvs,I purchased the 48 and was blown away by how much it weighed?But the picture and performance and quality make up for that easily.

Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

so easy to set up that my children set up, set up the channel the way was want them.

Fortunately we didn’t have the need to use this but it is always good to have the protection because 9 times out of 10 when you don’t have any protection is when the issues happens.

Never had any issues with getting help when it’s needed