Customer Ratings & Reviews

This isn't a large screen TV and I wouldn't buy it (or a larger size) for the main viewing area in my house but it works fine for the bedroom for nighttime viewing. It doesn't have as clear a display as my larger Sony but I'm OK with that. I did have to call Visio to get help adjusting the audio settings to work right with my cable provider but now that all settings are correct I no longer have sound issues. For the cost, it was a good purchase.

My limited interaction with these folks has been good

I think this is the best warranty service that you have.

The warranty covers everything for 5 years! seems like a no brainer.

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

I have been a member of the geek squad for years, it is a great guarantee of having all of my electronics working right without any bugs.

They replaced my Tv with no issues. Just had them come out take a look at it and told me they would replace it no problem!

This 5 year warranty was inexpensive protection for a tcl tv that I didn’t know much about. It will save me a lot of worry now that I have it.

Great protection plan. Must have for expensive electronics and home appliances

Easy to use if you needed. Rarely have to but when I did simple easy

I replaced an older 50 inch Plasma TV with this Sony 55 inch and was completely amazed at the contrast, sharpness, and color brilliance of this TV. Even my Lady Friend enjoyed it that evening I installed it. The installation was easy as well considering how light it is. Now all I have to do is find more time to watch it!!!

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

Always always always buy the Geek Squad protection plan when buying anything that has to do with electronics, kitchen or car stereo from Best Buy. These plans help insure that you can always get help when something happens or goes wrong.

I had this on an lg tv geek squad guy came to the house said my tv need a new panel or it would be replaced. Im getting a new tv from them this weekend.

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

The agents mounted my TV and connected all accessories extremely professional and extremely knowledgeable highly recommend them!

I’ve had the geek squad before it’s a great plan. Anything over $25 I usually put a plan on. You never know I’m gonna happen and they’re always good when you need something.

I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

Great support and great service. Fast installation.

Excellent job they did,thanks, I'll recommend to me friends and my family