Customer Ratings & Reviews

Whenever anything goes wrong with a product, this plan definitely comes in handy! Not many of my purchases end up without this plan! The service desk is always understanding, and always willing to do whatever they can to take care of their members.

Allows for peace of mind especially with OLED panels and their risk of burn in

Good people and service faster and greater I liked

Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.

[Employee of bestbuy] The install was quick and seemless. No issues and extremely professional.

Highly recommend getting extended warranty for every purchase. Came in handy when TV stopped working.

A must have for your expensive purchases and make sure to get the max time ones because things usually break after the 3yr mark.

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

Geek Squad protection has been a great asset to me in the past. I always make sure to purchase the protection plan with my electronics. Geek Squad staff has always been very friendly, knowledgeable and helpful when I've needed them.

Anything over the size of a tablet I always get extra insurance. Always always ask if protection you buy starts after the one year warranty or immediately each place is different

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

I love best buys warranty. My uncle works for ABC warehouse and I still would buy from best buy before there just because of your warranty.

Cheap peace of mind when buying electronics. Things happen and nothing is getting any cheaper to replace, so it makes sence to me to get the warranty on some items.

The computer I bought from Best Buy never gave me any problems. Despite the fact that I did not use policy, the geek squad answered some questions I had and were very helpful. I had a great peace of mind knowing that I had protection if needed.

They only delivered the TV, but they were very respectful and efficient. I am still looking for the Insurance I purchased with the TV.

I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

Love geeksquad. Samsung service is a joke. Geeksquad makes it work.

this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.

if you purchase a geek squad warranty, you did a right thing, all that i purchased in best buy i bought along a geek squad protection and its a rewarding thing for me and the products,, they will fix it and the technician is good, a very knowledgeable to the product,, two thumbs up for you geek squad team..

I would recommend you always buy this added protection. Of course, during the Covid shut down, it was impossible to get service, but once I did, they came out, checked my TV and I ended up with a new TV. Totally worth the little bit of extra cost.