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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 30,774 reviews
  • Rated 5 out of 5 stars

    5-Year Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5-year Geek Squad protection plan was an excellent investment, and was only a few dollars more than the 3-year plan. This gives assurance that the total investment for our Samsung TV of about 2 thousand dollars is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a 2 year warranty on my sons tv. He had a seizure and he fell on the tv which caused it to crack n they hindered the warranty even tho it was accidental.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this coverage if needed. Hope to never have to use it but good to have that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I e always been happy with their service and professionalism. Had to use warranty protection before and it took care of my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t mind spending the extra money to have peace of mind knowing that if I have an issue after the factory warranty runs out that I will be able to still receive repairs or a replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good & quick and they mounted my TV and connected to all devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to go with our son's tv. We haven't had to use it, but it was a lot easier to enroll in and alot easier to use if we have to than other protection plans that we have had. Glad to know that it is protected if we have to use it period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having as my TV had an ink leak geek squad took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very much worth it if you need help setting a device up or mounting a tv! Also are reliable when you want to make a claim for a device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 5-Year Standard Geek Squad Protection for a TV. I have kids, so you never know what will happen.... seeing how they broke the last TV that was over 10 years old where this one was going in at. Gotta be prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but I’ve had nothing but positive experiences with Geek Squad and their warranties in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I bought it because TVs suck and after a little while don’t work right welcome to the age of throwing crap out. This is not a waste if you know that it cost more to just mount the new tv than have the pros handle it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed their services yet, but the warranty seems outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my tv and glad I am covered for 5 yesrs. Geek squad alway make things easier without all the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually recommend the protection plan that Best Buy offers..my last tv went wrong and Best Buy took care of it with no issues just be aware it doesn’t cover physical damage so if the screen cracks it voids the store protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this on products over a three-digit amount. It has been a true lifesaver for me. Can't live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was awesome and I even received help on reduced prices of items that I didn’t even know about so I think Best Buy for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    why not!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection only because it was not so expensive and figured why not. Manufacturers don't make things to last like they use to so I figure i protect myself just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the initial cost. It has saved me on 2 large screen TVs. Keep in mind that it expires when you use it on a defective item whether it's used after 1 month or 5 years.

    I would recommend this to a friend