Customer Ratings & Reviews

I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

Great service very happy with my purchase would recommend to others

Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

Bought this as an add-on for an open box TV. Definitely worth the cost. The whole thing cost me just under what a new one would have and i have 2 years warranty instead of the standard 1 year from the manufacturer.

Have not used being new TV as of yet but will call if any issues.

The warranty is definitely worth it. Make you feel secure on purchase

Don't give costly repairs a chance and buy this warranty to protect your product

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

They really help to save my laptop the glass was broke . They repaired in a timely manner

They need no staff to assist customers more faster

Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

This was a really good buy for my grandkids. It was the perfect item for their convenience. I have purchased others and recommended this it to others.

I obtained the 5 year warranty because we were purchasing a brand of tv that we have never owned before. I hope we will not have to use it, but we feel that if we do Bestbuy will make things right.

Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

I love having the piece of mind that well qualified techs are there to help me if I have an issue.

I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

Love this idea to have it because they give a new one

Geek Squad are always Excellent! Very important to have