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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30775 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 30,775 reviews
  • Rated 5 out of 5 stars

    New TV and geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 55"and a 65" SONY TVS.And then I also had them delivered and mounted.and then I got the warranty for both for 2yrs.I am 100%happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall stand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is quite resistant, the TV can be placed in various positions, it also comes with a large number of accessories to adapt it to different brands of TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan incase the unthinkable happens to an open box item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Service explaining how to properly setup tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked up our tv. We always buy service. On our tv. The men always come out and work on our tv when we call. If it can't be. Fix they replace it. They are very professional when they come out. I would tell everyone to buy service on there products. I buy it on all my large merchandise.service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for dealing with my computer and issues and new parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife Samsung went out geek squad was unable to repair it had no problem getting a gift card for full price of the TV used it for the standard warranty on my new 65-in OLED TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have not had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 laptops last fall. Had an issue with mine a month in...called Geek squad, fixed online! Yay! My wife had an issue shortly after, Geek Squad fixed it online! My laptop lost a solid state hard drive. No online fix here, but I took it to the store,quick diagnostic,mailed off and returned to my home in a week fixed. This waS $ well spent. Geek Squad Rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viviano’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and the technician set up the TV and connect everything that was necessary and they also did a follow up call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This protection plan is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my mind stress free of any possible mishaps with my purchase. Definitely needed if you live in a rowdy household like myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a five yr agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for a 5 yr coverage agreement. Was told it would start at the end of the manufacturers warranty effectively providing six years of coverage. Not so. It starts from day one so it really is just a four year warranty. Come on Best Buy, you can do better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed to use it, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't need it yet but the best buy employee helped me understand the value of this, especially for OLED TV long term. Worth the price imo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy 5 year Because of the size of the TV 65" Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy geek squad best warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy and geek squad have the best warranty hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad serviced my tv. Weren’t able to fix so they gave me store credit for old tv and I was able to purchase a new tv for no cost. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing, and very portable to use in any place

    I would recommend this to a friend