Customer Ratings & Reviews

Hopefully never have to use the warranty but it was worth the extra cost.

Geek squad all day just purchase it for my protection with the kids and accidents never used it yet but according to what they would fix and how they go about it seams very good

I do buy protection for all my entertainment equipment from Best Buy, you never know when and what may happen. The service for the 2 year protection contract is "just being prepared", in case the unknown occurs. I was so relieved when my PC had virus and the GEEk Squad fixed it up a couple of years ago. The service is at an affordable price too!

Hands down, the best no hassel warrenty program available. If you have an issue, call Geek Squad. They fix it or replace it with brand new one. Your model not available? They give you the newer version.

Have not used yet but will definitely enjoy if i ever need it

Geek Squad provides all the service I need if one of my systems or appliances goes out. No product should be purchased without Geek Squad which provides fast and prompt service

Working fine and grateful to have it in my house. Excellent cleanup at every corner.

We will see how was servic next two years great job.

Definitely recommend getting extended warranty with new TV. Had to replace exiting 4 year old TV. So was definetly worth it for a 3000 dollar tv.

Nice comfort knowing I've got coverage since technology changes so quickly.

I plan on keeping the Samsung 40" TV I purchased for many years and realize that most electronic equipment problems occur in the first 2 years of active life. I will be covered for that period and I do know that the GEEK SQUAD will have my back.

I haven't used jt yet. But is nice to k ow the Geek Squad us there to help anytime. :)

I have had Geek Squad Protection on all the products I buy from Best Buy! Wouldn't have it any other way! Any time I have called, always satisfied with the service. Great protection.

Fast service and easy appointment set up. Helpful and understanding

The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

Was simple decisions to add protection on tv. Don't know if will need, ever, we see. Had protection on a tv (plasma) a couple of years ago. Geed squad replaced with great speed, I just had to pick new TV they try very hard to make it right

Don’t know if this is good or not, haven’t needed to use it much

Purchased the 5 year warranty with a tv that was given to my mother in law. Just another gift to let her know that in case anything happens that the tv will be taken care of. Have not used it hopefully we won't have to use it.