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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30810 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 30,810 reviews
  • Rated 5 out of 5 stars

    Ed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommended. Simply the best. Worry free purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when I needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq. Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is out standing in addressing issues and getting them resolved. With Total protection I can feel assured all my products are protected. Great program.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommend to get protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always recommend to get protection! Got it for my new Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got the geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it, the peace of mint that your item has a warranty that is reliable is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually get the geek squad stuff when I order from Best buy. Good stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad really knows there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad strikes again with great service and amazing talent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the peace of mind that it provides and hope I'll never have to use it. Even if I don't end up needing it, I still think it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Protection plan - yeah for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of TV protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the warranty service but knowing my TV is protected from accidents or power surges gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always take care of your equipment and stand behind their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity now days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronics just don't last like they used to. I found out that you need to protect your investment and this fits the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good help with the product will be coming back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and friendly enviroment great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer service and respectful engagement...

    I would recommend this to a friend