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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 30,811 reviews
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service! Very knowledgeable and would definitely ask for him again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always stands by the warranty. My local store is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints hear quick and very gentle treated my stuff like a baby lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Best Buy's (2, 3, or 5 Years Protection Plan). I've had to use it before, and their in store customer service has taken care of me each time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a number of things that can go wrong with new technology. So, I felt it important to buy the GeekSquad guarantee of keeping my tv protected from unforseen problems. Although, I am very confident with the Samsung brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with a protection plan. Worth every penny.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad warranties on expensive electronics, very easy to work with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have warranty on this TV for protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard LG OLED have a risk of burn in so I'm so scared I wanted the most coverage Best Buy have to offer I really hope this TV last a long time without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although at this time I have never had to use my Geek Squad warranty protection plan but it is nice to know that I have it in case I need repair or replacement of my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cleans my computer yearly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad cleaned up a virus on my computer. I always have great service with them. Would highly recommend getting the maintenance agreement for all your appliances and computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of minddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing you can replace or repair your product, hands down an amazing option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome service that is prompt to fix any issues you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's nice to have insurance on your TV not knowing if it'll break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to all to take this option…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you say anything else? PROTECTION extended beyond manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolves issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must for products hard to replace for expense reasons. They have always been able to resolve my issues remotely or at BB in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought other warranties that make it so complicated that you give up trying to file it. Geek squad makes exchanging a damaged product so easy to exchange or replace. I prefer to pay a little more to get the geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had delivered the TV safely and without any damage

    I would recommend this to a friend