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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30890 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 30,889 reviews
  • Rated 5 out of 5 stars

    5 yr protection plan is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the 5 year protection plan, especially if you have young children. It basically protects you against almost any AND everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommended. Simply the best. Peace off mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the Extra For The Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use yet luckily, but definitely would recommend the TV warranty, especially on and OLED as the warranty DOES cover Burn In as well as other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service They fix my tv at my home well recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to resolve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a very good Insuranse, and case any complaint is easy and quick to communicate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was really great and convenient. They took care of mounting my new tv. Quite quickly and spent most of the time explaining the new system to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to know its there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it once I believe. Otherwise never use it. Its nice to know that a part or product is covered in the event something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the color the picture great . I watch all kinds of programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good because if anything happens to the TV it breaks you can replace it and also it also has a good amount of time you got to wait before they return the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make It Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a dent in our new refrigerator and when we called the agent was able to compensate us for the damage. We ended up using the extra funds towards a new 55in TV. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with the instruccions and great working skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no-brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our warranty was for five years for $39.99 - what a deal! I'd recommend the extended warranty to anyone purchasing a TV from Best Buy. You never know when something might go out and it's a good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for kids It had a crack and the replaced ordered and had delivered to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan to have and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Got the 2 Year plan and if any thing happens to my 65 inch tv they will take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my washer quickly and was very informative about exchange policy and what to do if we have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased to protect open box TV value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for an open box TV and have not had to use the service as the TV works great. If I use the service, I will be sure to comment back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t tell until used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ask me now wait until I need it. Right now just there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it myself and the biggest obstacles were removal from the bed of my truck and unpacking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a bad Samsung unit - no problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

    I would recommend this to a friend