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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30890 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 30,889 reviews
  • Rated 5 out of 5 stars

    Great investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment anyone can make. Gives to a piece of mind knowing if something goes wrong the geek squad will be there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A purchase I hope I never have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad protection for my new tv. The peace of mind was worth it to me. But honestly hope I never need to use it because using it means I had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK-A-MANIA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did such a job and explained in détail everything that i feel like a "GEEK"!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with all of the problems I was having with my devices and fixed them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad are on the ball.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup at store was so easy. Squad was assertive and very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every purchase I make at Best Buy I always get the Geek Squad protection. For me it has paid off several times and without it, it would have cost me near a thousand dollars for necessary repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS: The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been Best Buy's bread and butter. Even if they did not help me set up my TV or desktop computer I know they are always a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to go along with my oled tv purchase, Best Buy seems to offer a better protection plan than any other place for this type of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squak is quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and gives me piece of mind against costly repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and gives me piece of mind against costly repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price ($189). Hope I don't have to use it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price ($189). Hope I don't have to use it...I purchased this for my 65" Samsung Smart TV simply because it's so large that if it ever fails, I don't want to have to deal with moving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing your product is protected for 5 years gives you a peace of mind. Geek Squad service is pretty reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good excellent service happy with everything i got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With Geek Squad you're in great hands!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has the best plans available anywhere for great warranty and repairs and /or replacement of damaged equipment. Their customer service is unsurpassed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 70in LG tv that I love. I haven't used the Geek squad yet. Which is great but glad to know they'll be there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv for my room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for my room, and it fits perfectly in the space I had, great quality and have not had any problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV in a very professional manner. I didn’t have any help in the family capable of lifting the TV or setting up the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a good deal for me. No worries if TV breaks down. I will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this extra protection encase something goes wrong.

    I would recommend this to a friend