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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 30,816 reviews
  • Rated 4 out of 5 stars

    Nice addition!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gadget to hv when your devices have defects! They respond in in a reasonable amount of time and ate knowledgeable at what they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV and door bell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know if something goes south on tech or products, the Geek Squad will be there. Peace of mind is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad didn't install my t.v but thay are gr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful in solving any problems you may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a Best Buy warranty is always a good deal! With the smart tv's being a "fairly new" technology, I figured I couldn't go wrong with the fantastic Best Buy Geek Squard looking out for me for the next 5 years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I felt like this was a deal too good to pass up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind, knowing I am covered and don’t have to worry about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentleman was very polite about why he could not fix my broken television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad has your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    respect to have a help that last 5 years for the price is God sent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 4 out of 5 stars

    Support not needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not requested support, previous gook squad requests for other devices were good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance for the TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Insignia TV for my daughter's grad gift and added Geek protection. Happy I made the investment and although she hasn't had to use it yet it's the security of replacement and repair that counts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection because when you spend thousands on a TV and it breaks I just wanted the feeling that I am able to get a new TV hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and you can control it with your phove or assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping for the best of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I’m sure it will come in handy. & for the price you sure can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It covered my old TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covered my old TV and helped purchase a replacement. Setup was a great bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny and the agents are always cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek help setting up new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted the Geek Squad when setting up my new TV. They couldn't help but put me in contact with someone who could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service should come with every purchase just too bad we have to pay extra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mynd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford the extra $$? DO IT. IT's a gamble if you'll ever use it, but hey...Insurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is always a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad service plans they have always done me well. I just wish they were a little cheaper like they were before. Some plans have gotten quite high compared to other stores with the same item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service as of yet. I was able to mount and set up the TV on my own. Got this in case of defect that needs fixed.

    I would recommend this to a friend