Customer Ratings & Reviews

Love the peace of mind knowing that if anything goes wrong with my 4K tv that I’m covered. Well worth it.

Geek squad service is amazing. They are very helpful and always gauranteed to make sure things are fixed

I would highly recommend purchasing the warranty along with any product purchase from best buy. They are really great at fulfilling the warranty.

From what I've read the protection is great, I have not yet had to use it and in all honesty I hope I don't. I do feel safe having the protection though.

Great service, Peace of mind, Yes, It's Worth It:-)

thank goodness i purchased the protection plan. i had to return the tv only two months after purchasing it. Having the plan made it so much easier to exchange

I will always purchase Geek Squad protection for my major purchases. It is definitely worth the money!

They do show up and keep repairing the tv but should be taken back

Always nice to have piece of mind. I always buy insurance and I always end up using it

Good service that make me feel safe about my purchase. I know if anything happens Best Buy will take care of it!

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

Got the warranty as this purchase was pricey and do not want to pay for a new one if this one develops an issue.

Really worth it, any problems arise just take it in and get answers & solutions.

Excellent installation with 5 year piece of mind. Agents helpful and kind.

The agent’s really know there stuff, just call them up and they will help you anyway they can

Great to have if anything goes wrong. I've only had a few issues but Geek Squad has been there for me!

Geek squad service is worth every penny. Always dependable and fast resolution to any issues I’ve had.

It pays to protect what you spend hard earned money on and Geek Squad is the best way to go. Gotta get it.

Have had to have the Geek squad’s advice in the past, they’re a great resource. Glad to have the protection for our new TV.

Geek Squad Protection made sense as I have never owned a VIZIO TV.