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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 723 Showing 14,441-14,460 of 30,833 reviews
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad protection saved me when my tv died. They covered it and I was able to get another without any charge. Thanks, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my laptop and I’m super happy I did with a 2 year old! Thankful I haven’t had to use it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to make sure to have protection on the device I purchased and can't beat Geek Squad protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection to have peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to make sure to have protection on the device I purchased and can't beat Geek Squad protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is worth the money and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase a Geek Squad protection plan on our electronics. Have only had to use it once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is by far a superior service for large electronic and appliance purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Insurance Against Poor QC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have it in the event of a premature hardware failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use the geek squad yet but I think it was a great investment. Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down their protection plan is the best I would always recommend it to people that worry about something breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection and peace of mind in the bus, worry free service protection and knowledgeable staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for peace of mind but doesn’t cover accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    80yearolds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this yet, but we are confident that the Geek Squad has our backs if we need help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this many times since I got it. Worth every penny. I will definitely be renewing in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are great and gives you peace of mind. You don’t have to bring you item in the store for repairs, they’ll come to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pease of mind for 5 years is a no brainer. Will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we've had to call on the Geek Squad they've always been knowledgeable and ready to help us out. Thanks so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this service. The Geek Squad has been wonderful in answering questions about my TV. Easy to get in touch and very little if any waiting on the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed myself but protection program is affordable and easy to use if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for 2 year coverage. These new tv are more like computers now. Always good to have extra warranty.

    I would recommend this to a friend