Customer Ratings & Reviews

Nice service from the Geek professional. Had isdyes with my laptop abd they readily resolved

Live this tv. I have no problem with the sound like others have and I'm 65. I love being able to watch Amazon Prime on the tv and how easy it was to hook up to my WiFi etc. Picture is great and you can't beat the price

The Geek squad team is always kind and helpful when I have questions or need sometime fixed.

I highly recommend that this protection plan is purchased for all Best Buy products.

Installed myself but protection program is affordable and easy to use if needed.

Useful for if my technology is broken i can replace it easily

Protection plan, you can’t go wrong! Gotta protect the goods!

Geek Squad did a great job on getting all the viruses out of our computer! We have not had to even use Geek Squad!

I recommend on any purchase over $500. We used this on our TV last month and they were great about replacing it.

With kids at home who are the main users of the tv, this is peace of mind

Peace of mind knowing geek squad and the protection service is covering my home entertainment system

Great picture and good sound. Getting another one for my room.

Service is great and reliable can just call and they will help you if not ask to take products in

I have a family and they always break things so its just a added layer of comfort for me. Does as its intended

We always get the geek 5 year plan on big ticket items. It gives us peace of mind on the repairs.

So far so good .never had any problems to bad but so far they helped out so far .. I love the service of best buy .

So far, it's been 2 years and the TV is STILL good. I hope I can use this just in case. I only got 3 years left.

I was under the impression that I get the replacement item..but they did not,they gave me a credit and really it’s not a full credit it’s like a minimal credit that you can use towards that Item,in my case it was a TV. I don’t know how the assessed value off the TV to the credit they offered me but I had a top up to get another TV... And by the way they Will ask you to bring the broken item or broken TV in my case And will keep it..Will probably fix it and sell it again on the open box items If it’s fixable

Overall, the TV is great. Great quality for the price. Great features.

I always purchase the warranties from Best buy. They are the easiest to use when needed.