Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30900 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 743 Showing 14,841-14,860 of 30,899 reviews
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the piece of mind knowing I am protected. The Geeks are famous for high quality customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service Plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Best Buy replacement plans, they truly do honor their lemon policies and they try their best to address the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have excellent experience with the Geek Squad. I called them on our new tv when we had an issue using Netflix. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would buy it is worth the money for any type of electronica purchase that you make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good squad team, gave us enough information but they didn’t install my tv. We actually did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my purchase of the 5 year geek squad. it's nice having the peace of mind that my tv will be replaced if anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to utilize the feel squad for my recent purchase but have used in the past and had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but it's a peace of mind to have the extra protection for my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have used the protection program it has worked great. Remember when you needed, you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr warranty is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV replaced if anything goes wrong. Great deal and peace of mind. Especially good coverage if you get frequent power surges during thuderstorms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service would recommend. This is the specialist came out to my house and checked my TV and worked out my problem great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on Black Friday. Not really expecting a great TV for the price but boy have I been surprised! The picture is awesome! easy hookup Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind .you be in good save spot for couple of years .very recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a replacement plan when I make a large purchase. Best Buy makes it easy to use and it now covers power surges which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use it, it is reasonably priced and gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t leave Best Buy without it! Always get an extended warranty. Protect your investment!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was certainly affordable. Luckily I haven’t had to use it yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Come in handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help. Helped right away. No issues afterwards

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my TV. Good so far i guess, i have not had any issues with the tv so i have not had to use it. I will update this post (if that can be done) if i do have to use it to let everyone know how it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just in case due to me having baies around ,one nevers knows.

    I would recommend this to a friend