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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30852 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 980 Showing 19,581-19,600 of 30,852 reviews
  • Rated 5 out of 5 stars

    these were great additions to our weight-room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these were great additions to our weight-room. they 'made" the room.. thanks for all your help -- great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Butt hole

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you like a tv. I like a tv. That is a tv. Hello tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G-liz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Glad I purchased this when I got my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is very efficient and professional. Good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad and the added protection I have on my electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed the geek squad yet for anything……..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ppl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can schedule for them to come fix adjustment mount tvs on if you have a 42’ or bugger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but I’m sure it’s worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually purchase protection plans for our electronics. Geek squad has been very helpful in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s protection plan last longer than the regular warranty’s.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't use it when I needed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one of our screens got cracked it was not covered by this plan. The glasses I these tvs r paper thin and just a small wrong twist can break them. And it's not covered. Plan on having to purchase a whole new tv. I've had to replace two now.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out to share this with us. I'm sorry to hear about your TV! We totally hear you and appreciate your feedback. Please let us know if there's anything we can do for you.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must especially for all your electronics they work fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv needs good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a ton of money on my tv. A little bit extra for a solid protection plan is well worth the cash spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price for the support and knowledge of the techs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. They are really focused on serving the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty with my products, never know when you’ll need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty with my products, never know when you’ll need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection plans from Best Buy! They are the best plans out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great feeling to know my gifts are covered and will be taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extra warranty, I have kids who think everything magically fixes itself. I have yet to use it yet.

    I would recommend this to a friend