Customer Ratings & Reviews

Always available to help if needed an excellent option

Haven't use the service yet because my TV is brand new but the customer service is excellent

Thank God I have not had to use the insurance but on other occasions I have used it with other items and it has been a blessing

I feel this is a good investment for big ticket items I just had a tv that was not working and having the protection plan really helped the Geek Squad was great they came twice and were extremely helpful and the store squad was also great at the mall. They were fast helpful and very professional.

You can always rely on great service from Geek Squad when you purchase this plan.

this has saved me so many times from repair fees If they can't repair it, they will give u a new one comparable. The first geek squad agent, broke it even more lol. The second one was like..uh she messed it up we have to replace the entire tv...i was cool with that...so always get this protection plan!!

This warranty is amazing!! Covers everything I need!!

[Employee of bestbuy] I purchased this system before and it was great! The subwoofer worked amazing during action scenes. This one I purchased for my mother and she is living it.

Best product and services so far. I really enjoyed the service

I always add Geek Squad protection to my Bestbuy purchases over $150 that I expect to last me 2+ years. I have been a Bestbuy customer for many years, and got to meet a few of Geek Squad teams at different branches of the store. They're knowledgeable, experienced, and professional.

Only purchase this once before and got a full refund on a broken keyboard case. Had a $1200 Samsung tv go down and didn’t want to have any issues for a new LG 75 inch. I will have piece of mind for 5 years. They even cover pixel loss.

the best way to keep our equipment protected, excellent extended warranty.

Glad to know that I have the geek squad behind me for any type of TV services

I just added to protection plan they did not install. And it was installed by me.

I glad i have the coverage but haven't used it yet..

Purchased this additional warranty support contract to cover the item purchased with it. Always good to have a backup plan if there are any unforeseen issues with the technology.

In 5 years time this tv could go out! Nothing is built to last anymore!

Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

Have always had good service and response from Geek Squad warranties.

I had forgot I bought the warranty until my tv died abs I looked up when I bought it. It was 4.5 years, and Best Buy gave me zero hassles. They sent a repair person to try and fix it. When he could not, Best Buy sent the new model for the old tv.