Customer Ratings & Reviews

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

Very knowledgeable agents that are ready to help out and install equipment.

Geek squad is the best service provider with quick response on complaints

The Geek Squad arrived on time and connected all of my components after installing my TV on the wall . They also took the time to answer all of my questions about my new Tv. They were very knowledgeable and professional. Thanks Geek Squad.

Haven't used it, but glad I have it in case of a problem.

Best warranty ever, Everything I buy from Best Buy I get GSP with it

I bought the 70' Samsung TV, it works very well and we are satisfied and recommend it to some friends!!

This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

I'd never purchase a large appliance or entertainment equipment without also purchasing the extended warranty as well. The piece of mind of knowing your items are covered is well worth the money spent

I bought this protection only because it was not so expensive and figured why not. Manufacturers don't make things to last like they use to so I figure i protect myself just in case.

My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

The agents brought the TV upstairs with no complaints

Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

I haven't had to use them since I haven't had issues with my products but I can at least sleep easy knowing that it won't cost near as much to repair the item if something does go wrong.

Geek Squad is exceptional!!! I purchase Geek Squad with all my major purchases. I would say purchase total support it saves almost have on most Geek Squad purchases which totally pays for itself if you require Geek Squad services.

I think it is a 50/50 thing when it comes to warranty and Geek squad. The tv is expensive under a good discount. Getting a warranty is not a bad idea. Seriously what if…! Just like to be on the safe side.

I am so happy that I purchased this 5 year plan. My last television had the screen go out after only having it a little under 4 years. I did not have a protection plan so therefore I had to go and get another television. Now with this plan I feel secure on my purchase.

Totally worth it!!! My tv died less than 3 years after I bought it, they are now replacing that tv. I am so glad I decided to purchase that plan.

Well worth the initial cost. It has saved me on 2 large screen TVs. Keep in mind that it expires when you use it on a defective item whether it's used after 1 month or 5 years.