Customer Ratings & Reviews

Have not used being new TV as of yet but will call if any issues.

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

The warranty is definitely worth it. Make you feel secure on purchase

Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

Bought this as an add-on for an open box TV. Definitely worth the cost. The whole thing cost me just under what a new one would have and i have 2 years warranty instead of the standard 1 year from the manufacturer.

Don't give costly repairs a chance and buy this warranty to protect your product

They really help to save my laptop the glass was broke . They repaired in a timely manner

Love this idea to have it because they give a new one

Geek Squad are always Excellent! Very important to have

I love having the piece of mind that well qualified techs are there to help me if I have an issue.

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

This was a really good buy for my grandkids. It was the perfect item for their convenience. I have purchased others and recommended this it to others.

This is great easy to yse but nothing wrobg with my product so i didnt have to use it

I obtained the 5 year warranty because we were purchasing a brand of tv that we have never owned before. I hope we will not have to use it, but we feel that if we do Bestbuy will make things right.

Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

I never had to use the geek squad but i feel it’s a goof thing to have just in cast.

I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.