Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 30,833 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guy are the bomb help me with my stupid tv Roma piece off junk I hope my 3rd tv work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Smart TV Geek squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues to have Geek squad intervene but thankful I have them on deck just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was cheap enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cheap enough. I have heard good things. I know Hisense TVs break down constantly so i figured I would buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the way to go. Just to give u a piece of mind just in case ur product starts To malfunction. Protect your investment if your spending a significant amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year Protection saved me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second plan. My first, four and one-half years ago saved me when my Sony 65 tv failed. Bestbuy could not repair the set so they gave me a new, modern Sony. This save me $1,800.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad protection is a good product to have because the staff are very knowledgeable ,very courteous and I respectful. I am glad I purchased the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust the Geek Squad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust the Geek Squad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure to take this out on my OLED tv, covers everything but accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekers Rule!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has helped me several times and I like the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Plans And Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had an issue with Geek Squad to help me with any issues regarding the products I had purchased the plan for. You can’t go wrong purchasing the protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it, but am glad I have it. Gives me comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never check out without it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose to take advantage of the Geek Squad protection packages when I shop at Best Buy. You'll then never have to worry should any of your electronic "toys" develop any mishaps. Don't check out without it! A++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,great sound i couldn't be happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when I needed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully I will never have to use it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that it takes care of any damage or malfunction over the next 5 yrs,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a protection plan. I have had excellent experience with geek squad changing components on my computer and using best buy warranties on my old smart watch so there shouldn't be an issue. But only time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy a high $ product from Best Buy without geek squad protection. It’s peace of mind insurance that if your item fails that Best Buy will take care of it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totally worth the price for me its a must everytime i buy something at best buy because its so easy and they are always nice to either help you fix it or get credit for something else

    I would recommend this to a friend