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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 430 Showing 8,581-8,600 of 30,833 reviews
  • Rated 5 out of 5 stars

    great peace of mind for two years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is certainly more customer friendly, and responsive to any problems. Their call center is extremely knowledge and friendly. Much more efficient than dealing with the manufacturer. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75" Smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great! Clear picture! It was a great price for this size tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me to setup a fit bit watch and transfer my information from the old computer to the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, always ready to service and get you back on line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value and easy to use. great features for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy an electronic without the geek squad service! I always walk away satisfied! They know their stuff! I don’t care for having to make an appointment especially since it’s too far away but I understand during Covid 19days, it’s necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatttttttt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have very good customer service in and out of store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn’t you get this for your TV? 5 years is a long time and this plan covers burn in. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has one of the easiest Plans to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had need to use this yet, and hopefully won't have to. But with other Geek Squad Protection Plans I have always been more than satisfied with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong w the Geek Squad on board. I have made a purchase on something before and as soon as the return date was up well it was done! Not w this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed me how to install at the store bc I was impatient and wanted my tv lol. Great guys, extremely knowledgeable. Thank you guys. Ps, I have 19 holes in my wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im amazing by the sound quality it put out, recommend for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have, I always get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 years my Insignia went bad, took it to store and they replaced it on the spot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always especially nice to have a back up, Having a technician come to the house if ever needed. Always great service and professional assistance with this valued warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for a Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection offered on the TV is at a really good price for a 5 year plan. I always buy the insurance just because its way cheaper than having to buy a new TV if this one fails anytime after the return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very responsive and attentive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will update once used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always bought the protection plan for TVs or consoles and can’t complain about the service but I can say if you bring in your tv make sure to look at the Outer edge frame of the front idk if they care for TVs much but mine was scratch last year after it was services by the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure I was set up, had everything I needed and offered to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chilling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last tv died within 2 years this definitely gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can excellent service that I would recommend 100% thank you very much

    I would recommend this to a friend