Customer Ratings & Reviews

Great protection for my 4K TV, give me a piece of mind. I am glad i purchased it.

It’s a great service they helped me with my lap top and got it fix and ready fast. I think it’s worth to pay a little extra to have this kind of service available.

I have used Geek Squad in the past so I utilized them without hesitation. Their agents are knowledgeable, considerate and respectful. The are patient and explained everything to me in a clear fashion.

The warranty is very competitively priced within the marketplace. They even come to my home to fix anything since the TV is over 55".

Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

Good idea to purchase if your product is over 500 dollars / That is the rule I follow / Use your best judgement.

Is a great sound system. I love to play music, watch games and movies.

Why wouldn’t you put the protection on your Best Buy tv?

Great service always best buy always takes care of me

The service technician was very knowledgeable and help me with the issue with my TV and directed me on what I needed to do.

Looks like a good deal for me. No worries if TV breaks down. I will be covered.

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

Nothing like having the worry free feeling of knowing you’re covered for 5 years if anything goes wrong with your purchase that you’re completely covered.

Geek squad is a very good value. They are always prompt and courteous. Have had in home visits as well as taken things in to be serviced. Highly recommend.

Great service very helpful. I would recommend to anyone.

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

Geek squad is very professional about broken or damaged items when you have protection on them. Anything can go wrong, and typically it’s not even your fault! Sometimes life just happens and bam, you lose $400 because you didn’t pay the extra $20 for protection. Don’t be that guy.

The Geek 5 year protection is the best deal for the money you will ever make. We always buy it and had never regretted getting it. Peace of mind

Purchased Geek Squad service in advance in case near future break down of this new TV. I didn’t purchase this service package for last TV and cost lots to have TV fix.

Great deal for the price. Hopefully I will never need to use the warranty. It is a great feeling to know I'll be covered if anything does happen to the TV.