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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 471 Showing 9,401-9,420 of 30,840 reviews
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always renew my protection plan. The Geek Squad has been great in helping solve my problems in a very timely manner: no matter what the issue is. Great work Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for new TV. I had to use geek squad for TV I replaced. They were great didn't have to wait long for appointment came to my house. They found the problems right away very friendly and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every purchase I make at Best Buy I always get the Geek Squad protection. For me it has paid off several times and without it, it would have cost me near a thousand dollars for necessary repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    % year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is the second time I've purchased the extended warranty. It as already paid itself with another purchase I made that broke. So I don't think for the cost f the warranty that anyone can go wrong with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is okay. I wish it covered more. Beware that if they do not make or carry your device anymore, you have to get something comparable and if they don't have something comparable, you'll have to pay the difference for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. They are very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is so good.the price is very good. delivery is so quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind that the Geek Squad gives me. I know if I have any issues that I can take my product back and they will make everything right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers answered all my questions with ease and made me feel good about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Splurge A Little More!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra cost of the Geek Squad Protection Plan is worth the added expense!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for 10+ years. Honest support staff that had yet to disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever thought about by and the Geek Squad insurance just do it anything goes wrong no hassle no trouble they honor it to the last day just do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer coverage for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for the thorough and courteous service provided whenever needed. Geek Squad always backs up it support with answers to questions or service that is necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly, they took my complaint and suggested resolve for my problem TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to wait on hold fr a few minutes but everything went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ease of mind every time I purchase any warranty through best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy warranties. They are a great value for the piece of mind gained knowing that my electronics are serviced by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the warranty package. We had the same TV blow out on us from another store after 3 Months. Without the protection plan from here, if this happens again, we are out of luck.

    I would recommend this to a friend