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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30842 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 30,842 reviews
  • Rated 5 out of 5 stars

    Geek squad made this plan affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good for 5 years I found it affordable because in case of my tv gets damaged that plan would help cover the costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process. Quick service. Respectful humans. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to buy insurance. Never go without it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that Geek squad will come to my house and try to fix my product, I don't have to bring it back to the store or send it off to be repaired. And if they can't repair it they will get me a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    May need it one day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection plan. It is well worth the money. I have used it before and have not been disappointed at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GSP 5 year plan saved me on 77” oled tv. Was replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy have the best protection agreements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Best buy geek squad protection plans are a good buy. The logistics can be messed up sometimes but they get the job done and the repairman are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the money spent on this service they were fast and professinal and did a great jod in stalling my wallmount tv and hooking it up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the service contracts so I can sleep at night. I know I am covered. The people are great and so knowledgeable. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and nice to deal with - thanks and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad it GREAT !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been there when I called for support or taken my computer to the Burlington, WA store, and solved my problem(s). Great service Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad Coverage on a previous TV and it had some damage to the screen after about a year and it was not fixable so Geek Squad Coverage covered us for a replacement TV. So we always get the coverage now. Its a good plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy insurance on TV because the warranty you get with Best Buy is hassle free. Any problem just bring it back and get something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price picture quality is good for streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet and hopefully I never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't usually purchase extra warranties for our products but Best Buy has a very good reputation for making good on the warranties. Our previous experience with Best Buy warranties has been very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Burned by my Westinghouse purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 yrs ago, I bought a 65 in Westinghouse and did not get the geek squad. The set had all sorts of problems. It was supposed to have in home warranty but Westinghouse wouldn’t honor it. I did not purchase the geek squad for that set so this time i am not taking any chances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have item for big ticket items. Best Buy has always been good at honoring and replacing or fixing my purchases when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year geek protection for the peace of mind on my first ever big screen smart tv purchase. I hope that I we never have to use it, but 5 years of protection and support is so worth it if we ever do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad protection plans for all of my electronic purchases. I am very pleased with the help I get from the Geek Squad agents.

    I would recommend this to a friend