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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30842 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 30,842 reviews
  • Rated 5 out of 5 stars

    Geek squad didn't install my t.v but thay are gr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful in solving any problems you may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best Protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad gets everything done and fixed correctly if your device is damaged and they also will replace your devices!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    I now always but extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now always buy extended warranty I’ve learned the hard way workout it never again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad price for a protection plan for your television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't skip Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that standard geek squad protection always be purchased if you expect any response by the geek squad when purchasing hardware from Best Buy if it requires installation and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad has your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    respect to have a help that last 5 years for the price is God sent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team is knowledgeable and deliver fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a great help for me. They provided me with excellent support and service. They are knowledgeable, fast, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Peace of mind. It may sound expensive but the service is great. Once you take it after that you just need to call and everything is free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring and fixed my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, a life saver at times, and a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my computer and fixed it fast. Explained everything in plain English so I could understand it, not computer talk. And was safe about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is like buying life insurance...you hope you never need it. We have not needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Years Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty for my new TV. Used the service on my old TV and they replaced it with a brand new TV. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for my old tv and after two years my tv started acting up and needed to be replaced. So I would definitely recommend getting this with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale associate asked me if I would like to purchase an extended warranty and it has come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used on my past electronic purchases and it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased the warranty, just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the warranty on a camera and 2 laptops. BestBuy just replaced them, with very little inconvenience or hassle. So, I purchased the warranty on our most recent purchase, a Samsung TV--just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and simple smart tv, mounted the tv and enjoyed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get eem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moved a tv in rain and it didnt live. if i would have had a protect plan on it. ide a got a new one. so when i bought a new one. guess what... got me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along my with a TV. It's great to have just in case something happens. Lots of reasons they will fix and or replace. Lost a great TV to a lightning storm. Don't want that again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv that was installed in my room works great and geek squad is amazing

    I would recommend this to a friend