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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 30,845 reviews
  • Rated 5 out of 5 stars

    Bought the protection for my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use the geek squad yet because my TV is working fine but you never know and it’s always good to have protection for your high priced item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we never need it. Purchase was easy and we have found the Best Buy program works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can sit back and enjoy my sound bar knowing that its protected no matter what happen it and protected by a great company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with the 5 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I receved a great service abd fix the issue until now works like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet for this product, not had been good for others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use the service however I did contact them with some questions about my television and they were very helpful to troubleshoot and answer any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But if I do, I am glad I got it to protect my investment. I wish I had bought on the LG set that went bad after 2 years. Went back to Samsung with the extended warrenty - can sleep good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection of the Geek Squad. Their professional, knowledgeable and they take the time to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD OPTIIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really used, just a couple of times, sounds good but I did not need it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership and can bring in up to 3 computers for repairs. Sometimes i have to bring it in more than once but at least i have the service and can count on that without paying another cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind that if anything happens its taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bedroom tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set right out of the box. Already have a Roku account so most everything transferred over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE and GREAT PROTECTION would not do without it has same me a lot of $$$$ in repairs and services over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Exten warr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be glad not to have to use it but we know we will have no problems with using this plan. We have had this service before with other equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my tv installation and hook up. but used them too for my computer problems. i think this is a super buy. would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the geek squad is the best and always there when you need them to come out and either fix or replace your item. I keep this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy the geek squad protection. Fantastic protection plan. I never worry about my purchases because they make everything so effortless to fix.

    I would recommend this to a friend