Customer Ratings & Reviews

Gives me peace of mind if anything wrong goes with my electronic device.

good quality imaging and great sound. the set up was super easy as well

I heard mix opinions on to whether get the protection plan or not. I decided to just in case. I rather knw if something does happen i can bring it to best buy then trying to figure out another way.

Haven't had to use it yet! Very reasonably priced!

I haven't had to use this yet, but I'm glad i bought it! The manufacturers warranty is only 1 year!

The protection that geek squad provides is un matched. It allows you to deal directly with then and not have to deal with the items manufacturers for any problems with your products

I purchased last years Sony 4K which was basically powered up for over a year. The 5 year warranty was a must just in case it decides it's had enough life! We'll see if Best Buy stands behind it's warranty!

If I would have purchased this before, i wouldnt have had to purchase a new tv. Lesson learned

I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

I haven't had to utilize Geek Squad for my recent purchase. But I've used it in the past and they are knowledgeable, efficient and great customer services.

Glad we can call them anytime fast responding to service

Geek squad came out for another tv, found the issue and got me a replacement tv

I really this item it does its job really well made supurbly for its job

Feels good having this protection on my purchase Takes away worry and apprehension For the price it was worth it I'm glad I purchased the insurance

I love Samsung. Great tv, great deal. And once we figured out that we needed to use a new HDMI cord, we were good to go. Thankful for the service rep who helped us get it straightened out. Love the quality.

Great easy to work very excelent service not a problem

I have not used the Geek Squad protection yet. May need it when we hook up to satellite and use our TV for more than DVD's. I had Geek Squad Protection years ago for my computer, and was pleased with their help.

Geek Squad is very helpful and warranties are good.