Customer Ratings & Reviews

Great tv, it is very clear and i love it on the wall.

Aprerty good value considering how often electrons fail if used a lot.

I haven't had to use my service on my recent TV but I did use to on my last TV to buy my new TV. The process was a little wonky but in the end I got my new TV

I hope it works. I am a little confused about what is Geek Squad and what is TotalTech.

The agent connected tv very quick and was pleased with the professionalism. I would recommend geek squad to future customers.

I bought this tv back in 2016 yes I like to wait a while and really use something before I write a review. Till today still looks as the day I bought it. The image still great.

Bought for a TCL Smart TV. Need some protection with these. Used their phone support a few times & they are knowledgeable

The Protection for my television was the best decision I made with my purchase!

Decided to go for the 5 yr warranty since the Toshiba we bought crashed after 3 yrs on a 2 yr warranty

Signing up was fast and easy. Best warranty program out there. No hassles

Thanks for the great service and I definitely recommend shopping at best buy

I added the warranty for peace of mind. I most likely won’t need it but I had rather have it and not need it than to need it and not have it.

We are always so happy to be able to go into see the geek squad or call them on the telephone for help. They have successfully resolved many issues over the years. Glad to have them!

Yes yes yes it is worth every peny i purchase this for my tv my ty got broke somting happen to it but they paid me the tv back

I personally have not had to use the protection, but have heard good things about it. According to everyone I have asked, best buy has held up their end of the bargain, take or give a little.

I never had a major problem. Geek squad are very professional and can work on any issue that you may have. Im thankful knowing they had my back.

the agent got everything working for me when I was stumped

Excellent Warranty 5 year even though the tV has a 2 year warranty

Good service, they did a great job of setting everything up for me

I purchased this protection plan because I’ve had issues with other items in the past that I regretted not getting it. Used it once and it was worth it.