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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 30,848 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one accessory that I won’t buy a tv without. It has paid its self 3 times over the last 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr geek squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan. If something goes wrong theres no worries. They have always repaired or replaced anything Ive put the protection on with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Be Stupid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not needed their services, but if you’re going to purchase a high quality television, add on the protect plan. DON’T BE STUPID!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use this service in my new purchase but I have used in the past so I decided to have it again just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price. Just wish these had part replacements available sometimes instead of a full swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TEAMeeksquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great answer all your questions and smooth sailing when with repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing Geek Squad Protection on your new television purchases. Best Buy employs very talented, knowledgeable people and offers the best customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year warranty for $99 on a TV that I paid $750 for isn't a bad deal, especially for peace of mind

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What service is supposed to mean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get help with a tv i both in feb it is now dec and the tv keeps dropping volume then gets really loud i think it's outrageous that you can spend $300 on something that don't last a year and then trying to get hemp fixing it with a geek squad protection plan that you buy for this reason and what it costs you more money to fix it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always got to buy the warranty for a tv, especially when it covers it for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad for the win, every time! Get it for everything and you won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad know there stuff. Always friendly, has the answers and repairs our personal computer's everytime.. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service fast installation no problems and no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use Geek squad for installation did it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hasn't been used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no ideal if the squad good or bad the product is working fine. I haven't had to use the geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad Best Buy offers a warranty for this product. $100.00 is a small price to pay for 5 years of protection on a tv worth a little over $1,000.00. Thank Best Buy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome have an extra support without going out from home. They will assist you and go to your place without an extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd call again anytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the expense for the advice received! Great tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job installing and setting up the new TV. The picture and sound are incredible. Cannot beat the quality of the product or the service provided for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t spend a few bucks for the warranty with geek squad you are missing out. This service blows away manufacturers warranty

    I would recommend this to a friend